1. Booking Deposit
- Standard Tours & Rentals: A 30% advance deposit of the total package cost is required to confirm your booking.
- Peak Climbing & Expeditions: A 50% advance deposit is required due to the early procurement of climbing permits and specialized logistics.
- Balance Payment: The remaining balance must be settled at least 15 days prior to your arrival in Leh, or in cash (INR) upon arrival, depending on your specific booking agreement.
2. Accepted Payment Methods
We offer several secure ways to pay:
- Bank Transfer (NEFT/IMPS/RTGS): Direct transfer to our corporate bank account in India. (Preferred for domestic clients).
- Wire Transfer (SWIFT): For our international guests. Please note that an additional fee for intermediary bank charges may apply.
- UPI / QR Code: We accept payments via Google Pay, PhonePe, and Paytm for quick transactions.
- Credit/Debit Cards: Accepted via our secure online payment gateway. A processing fee of 2.5% to 3.5% may apply depending on the card provider.
- Cash Payments: We accept Indian Rupees (INR) at our office in Leh.
3. Currency Policy
- All quotes are primarily provided in Indian Rupees (INR).
- For international clients, we can provide quotes in USD, EUR or GBP; however, the final payment will be calculated based on the prevailing exchange rate at the time of the transaction.
4. Payment Security
Your financial security is paramount.
- All online transactions are processed through encrypted, PCI-DSS compliant gateways.
- Ladakh 365 will never ask for your card PIN or CVV over the phone or via email.
5. Important Notes
- Permit Fees: Some environmental fees and Inner Line Permit (ILP) costs must be paid in advance as they are non-refundable once processed by the Wildlife/Admin departments.
- Transaction Receipts: Once a payment is made, please share a screenshot or transaction ID via email. We will issue an official booking voucher/receipt within 24–48 hours.
- ATM Availability: We recommend carrying some cash, as ATMs in Leh can occasionally be out of service or have long queues, and connectivity in remote areas like Nubra or Pangong is limited.